Booking Policy
Room Rates
The cost of an en-suite room is €65 per night, based on two women sharing including breakfast. For single occupancy the cost is €45 per night.
Olive Grove Apartment Rates
The cost of the Olive Grove Apartment
is €70 per night. If required, breakfast can be provided during your stay for a small additional charge.
Discounts Available
For guests wishing to stay for more than 7 nights we offer a 5% discount on the total booking.
We offer a 10% discount for group bookings of 7 women or more.
Miscellaneous
Please be aware all accommodation has a minimum stay of 2 nights.
All prices are inclusive of IVA.
For guests wishing to pay in the local currency (euros), please request at time of booking and we can give you the current rates.
Availability
For information on availability please email us at enquiries@divaespana.com stating number of persons, preferred dates, number of nights and any special requests. We will check our bookings diary and get back to you by return email. Alternatively, you can call us on +44 (0)1582 808246 or +34 699 519 554
Booking and Payment Terms
Once you have the information on availability, making a booking is simple. Let us know what you want to book by emailing (or telephoning) us with the exact dates, you will then be required to pay a non refundable deposit, 25% of the total booking value. If the booking is within 4 weeks of the arrival date, then the full amount is due.
Deposits/full payment can be made by sterling cheque in the UK, or by credit/debit card using paypal. If you wish to pay using paypal, please be aware that a charge of 4% will be levied for this facility. Please specify at time of booking if you wish to pay through paypal.
Bookings will be honoured for up to 10 days, if no payment is received within this time, the booking will be cancelled and the room re-advertised.
The final payment is payable 4 weeks prior to arrival, either by sterling cheque or by credit/debit card using paypal, please be aware that a charge of 4% will be levied for this facility.
Cancellation by the Customer
Once we have received your 25% deposit and confirmed your booking you are responsible for the total cost of the accommodation you have booked. Therefore, please be aware of our cancellation policy;
• the 25% deposit is non refundable
• up to 1 month before arrival date you are liable to pay 50% of the cost of the booking
• within 1 month of arrival date you are liable to pay the full cost of the booking
Alteration by Diva Espana
In the unlikely event of any major alteration or cancellation, the guest will be offered an alternative booking or a full refund will be given.
Insurance & Liability
We recommend that all guests have full and sufficient travel, personal accident, injury and medical expenses insurance as Diva Espana accepts no liability for any injury, damage, loss, vexation, distress, disappointment, inconvenience, or irregularity suffered by the guest. Luggage, valuables and all other personal effects at all times and in all circumstances are at the guest's risk.
Arrival and Departure
On the day of arrival rooms will be available from 3pm, however, if you wish to arrive before this we can store your luggage until your room is ready, allowing you to go off and explore the area or use our other facilities.
Rooms need to be vacated by 11am on the day of departure. No need to worry though, if your flight is not until late in the day, we can store your luggage and you are welcome to use our facilities to remain refreshed until you are ready to start your journey home.
